Services

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1. Overview

Vietnam visa validity expires meaning that foreigners cannot stay in Vietnam legally anymore. If you don’t want to leave Vietnam after the visa validity, you are required to extend your visa. 

There are two kinds which are Visa extension and Visa renewal. It depends on the Vietnam Immigration Department to decide which kind you are allowed to extend, you cannot choose at your discretion. 

  • Visa renewal: Foreigners will obtain a new visa sticker on your passport, indicating an updated duration permission. Additionally, the renewal fee is higher compared to the extension fee, as it includes charges for stamping and visa sticker services.
  • Visa extension: Foreigners will get an extension stamp on their passport reflecting their new staying duration permission in Vietnam. By getting visa extension, foreigners are not issued new visas but are also allowed to stay in Vietnam longer without leaving the country.

2. Who can apply

For visa extension in Vietnam, foreigners must fulfill the following criteria:

  • Possession of passport valid for at least 06 months from the time of extension/renewal and have at least 02 blank pages.
  • Foreigners residing in Vietnam must possess a temporary residence registration from the local police in their residing area.
  • The individual's Vietnam visa must still be valid.
  • In case of business, work, and investment visa extension, Vietnamese companies should provide assurance and facilitate the procedures for extending Vietnam visa.
  • Foreigners should not have committed any crimes during their stay in Vietnam.

3. Required documents

Applicants who are eligible for visa extension or visa renewal must prepare general documents along with other documents in respect of different types of visas.

General documents:

  • Declaration form for issuance, supplement, amendment of visa and extension of temporary residence (form NA5);
  • Valid passport or equivalent papers.

*Note: In order to extend your Tourist visa, you only need these two general documents.

Specific documents in some cases:

- Business Visa

  • Documents from the guarantee company verifying its legal status; 
  • Labour contract and Confirmation letter of temporary residence issued by the local police in the area where the foreigner temporarily resides in Vietnam;
  • Letter introducing the employee submitting the documents at the immigration department.

- Work Visa

  • Work Permit or Work Permit Exemption;
  • Confirmation letter of temporary residence issued by the local police in the area where the foreigner temporarily resides in Vietnam;
  • Letter introducing the employee submitting the documents at the immigration department.

- Investment Visa

  • Enterprise Registration Certificate, detailing shareholder names.
  • Documents from the guarantee company verifying its legal status;
  • Labour contract and Confirmation letter of temporary residence issued by the local police in the area where the foreigner temporarily resides in Vietnam;
  • Letter introducing the employee submitting the documents at the immigration department.

4. How it works

As for Visa extension, your existing visa category must align with the duration you seek to extend:

  • Extension for 1 additional month: If your current visa is a 1-month single, 1-month multiple, 3-month single, or 3-month multiple entry visa, you are eligible to apply for a one-month visa extension.
  • Extension for 3 additional months: If your current visa is a 3-month single or 3-month multiple entry visa, you have the option to apply for a three-month visa extension.

As for Visa renewal, your existing visa type does not align with your requested stay duration:

  • Should you wish to enhance your existing visa from a 1-month duration to a 3-month duration, you must submit an application for the renewal of either a 3-month single entry or 3-month multiple entry visa.
  • If you desire to convert your current single-entry visa into a multiple-entry visa, you are required to apply for visa renewal.

You can refer to the process below:

Step 1: Prepare all required documents including

1. Passport valid for at least 6 months and have at least 2 blank pages for immigration stamps.

2. Declaration form for issuance, supplement, amendment of visa, and extension of temporary residence (form NA5).

Step 2: Submit the above documents to one of these Vietnam Immigration Offices:

  • Hanoi immigration office: 44-46 Tran Phu, Ba Dinh District, Hanoi.

  • Immigration office in Ho Chi Minh City: 333-335-337 Nguyen Trai Street, District 1, Ho Chi Minh City.

  • Immigration office in Da Nang: 78 Le Loi, Hai Chau District Da Nang.

  • Immigration offices in provinces and cities.

Step 3: The office will receive your extension or renewal application and provide instructions on the next steps. 

5. Processing time & Fees

The expected processing time is 7-10 working days after submission. 

Currently, applicable fees for Visa extension and Visa renewal are not specifically mentioned in binding documents including Circular No. 25/2021/TT-BTC. Fees may vary by your request as well as whether you use third party services.

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1. How it benefits

An eSIM is a digital SIM embedded in the device that allows you to activate a cellular plan from the carrier without having to use a physical SIM.

Nowadays, foreigners traveling to Vietnam tend to use eSIM instead of traditional SIM cards because of several benefits that eSIM offers.

  • Digital Convenience

You can activate it by scanning a QR code, which connects you to the best local network instantly, no need to dismantle your phone to input a physical SIM card anymore.

  • Easy Purchase

eSIM can be bought outside Vietnam and buyers will receive it in minutes via email. Therefore, you can be prepared and access the Internet right after arrival in Vietnam.

  • Reasonable Prices

eSIMs are priced competitively, similar to traditional SIM cards. It also helps to reduce roaming charges and hidden costs which often arise for SIM card users.

  • Versatility of Multiple-SIM Technology

Certain phones equipped with dual-SIM or multiple-SIM functionality enable seamless switching between lines, offering a level of flexibility that extends beyond traditional physical cards.

  • Durability and Loss Prevention

Due to their embedded nature, eSIMs are resistant to physical damage or loss, guaranteeing a stable signal quality without the possibility of card damage.

2. List of compatible devices for eSIM

Before purchasing an eSIM, make sure that your device is supported with eSIM options. You can see the list of compatible devices here

3. How to set up eSIM

What to prepare beforehand:

  • An eSIM-compatible device (see the list above)
  • Your device must be carrier-unlocked
  • A stable Wi-Fi connection
  • The QR code of eSIM that we sent

The guide below is for iPhone, Samsung and Google Pixel devices.

On iPhone

Step 1: Turn on Wi-Fi on your device

Step 2: Go to Settings > Cellular > Add Cellular Plan

Step 3: Scan the QR code that we sent. Tips: send it to another device, or print it out.

In case you cannot scan the QR code, select Enter Details Manually, then insert the 1) SM-DP+ Address, 2) Activation code. 3) Confirmation Code (if applicable)

Step 4: Tap Add Cellular Plan to continue.

Step 5: On Cellular Data, choose the label for your eSIM.

Step 6: On Default Line, select the SIM you use to call and send messages.

Step 7: On iMessage & Facetime, choose your eSIM

Step 8: On Cellular Data, choose your eSIM. To avoid roaming charges, turn off Allow Cellular Data Switching.


On Samsung

Step 1: Go to Settings > Connections > SIM card manager > Add mobile plan > Scan carrier QR code

Step 2: Scan the QR code as guided. 

If your phone fails to scan the QR code, the Scanning screen will show Enter code instead, tap on it and enter the activation code that we sent together with the QR code.

Step 3: Wait a moment while your phone is setting up the eSIM. Select Confirm to add the cellular plan to your phone. Select OK to activate your eSIM plan.


On Google Pixel

Step 1: Go to Settings > Network & internet

Step 2: Tap Add (+) next to SIMs

Step 3: Tap Download a SIM instead?

Step 4: Tap Next, then scan the QR code of the eSIM. Download to add the eSIM profile to your phone.

Go to Settings > Network & internet

4. How to buy eSIM with Vietnam-immi.Org

What we offer:

  • A data plan of 2GB/day for 90 days
  • Instant delivery via your email after successful payment
  • Easy activation with a QR code and clear instruction
  • A phone number to receive calls and messages

You can easily register an eSIM with us through these simple 4 steps:

Step 1: Complete the Service Application Form on our website

Step 2: Confirm all information and submit payment via our payment gateways

Step 3: Receive an email with eSIM QR code and eSIM information

Step 4: Install eSIM as per instructions on our website

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1. Definition

Our airport services include Fast Track and Car Pickup/Dropoff

Fast track service at the airport is a service that assists entry and exit procedures without passengers having to wait in line. Our staff will be waiting at an appointed area with your name board and then assisting you in completing the procedures through a priority lane.

After exiting the airport after a long flight, tired and aching, you would definitely love to have a taxi ready waiting to take them to their hotel in no time. Our airport transfer service is the perfect solution taking you straight to your destination. Airport transfer service ensures you peace of mind when it comes to transportation amid a busy airport, especially in an unfamiliar setting of a foreign country.

2. Arrival Assistance

2.1. Who can use service

Arrival Assistance is available for all passengers, and is especially useful for the following groups:

  • Passengers entering Vietnam for the first time.
  • Passengers who need service support due to age and health reasons.

Pregnant women, the elderly, young children, people having difficulty moving hence cannot wait in line for too long, people having difficulty in vision, hearing, communication ability, etc. should choose the Arrival Assistance.

  • Passengers who love fast, convenient, and professional experiences.

Companies located in Vietnam when having VIPs from abroad coming to Vietnam for business should also choose this service to show your company's professionalism and warm-heartedness in welcoming guests from far away. In addition, Arrival Assistance is always available for passengers who simply like to enjoy speed, convenience, and professionality.

2.2. How it works

OUR FAST TRACK SERVICE

Meet & Greet at arrival airport
Our staff will wait at the Landing Visa or Immigration area (where allowed) holding a name board with your name on it to meet and greet you.

Entry Procedures
Our staff assist you with the entry procedures such as obtaining a Visa stamp on arrival and getting through passport control, customs, and security clearance without waiting in a long queue.

Porter service
Our staff collect your luggage at the baggage claim area and bring it to your vehicle.

OUR CAR PICKUP SERVICE

You’ll receive information about the vehicle that will pick you up. The information should include the vehicle registration plate, car type, brand, and color. On the date of your arrival, our driver will be waiting for you at the pickup point that you chose.

*Note: It is advised that you keep in touch with our staff via social apps like WhatsApp, Line, or WeChat so that you can get on-time assistance.

3. Departure Assistance

3.1. Who can use service

Everyone on their way to exit from Vietnam is recommended to use our Departure Assistance, this service is typically offered to:

  • Passengers who need service support due to age and health reasons.

Pregnant women, the elderly, young children, people having difficulty moving hence cannot wait in line for too long, people having difficulty in vision, hearing, communication ability, etc. should choose the Departure Assistance.

  • Passengers who value convenience and a faster transition through airport formalities.

In order to not miss on the flight back to their home country, they would seek a more efficient and time-saving experience when going through Vietnam streets, security, immigration, and other departure procedures at airports. 

  • Passengers who travel in a group as they want to expedite and streamline their departure process from an airport.

3.2. How it works

OUR DEPARTURE FAST TRACK SERVICE

Meet & Greet at the airport
Our staff will wait with the name board to meet you at the curb.
*Note: Meeting points vary according to specific airports.

Porter service
Our staff help transfer your luggage from your vehicle to the check-in counter.

Check-in assistance
Our staff assist with the check-in procedure at the check-in counter without you having to wait in endless lines.

Get through the passport & customs counter
Our staff will assist you to get through Passport Control and Customs without you having to wait in a long queue.

OUR CAR DROPOFF SERVICE

You’ll receive information about the vehicle that will pick you up. The information should include the vehicle registration plate, car type, brand, and color. On the date of your departure, our driver will be waiting for you at the pickup point that you chose.

*Note: It is advised that you keep in touch with our staff via social apps like WhatsApp, Line, or WeChat so that you can get on-time assistance.

4. How to apply with Vietnam-immi.Org

With extensive experience in the field of tourism, especially Fast Track service at the airport, we have a team of friendly and professional staff. Our staff will reach out to you as soon as we receive your information and will inform you of the pick-up or drop-off location and documents you need to prepare in advance. 

Step 1: Complete the Service Application Form on our website

Step 2: Confirm all information and submit payment via our payment gateways

Step 3: Get an Email confirming payment submitted

Step 4: Our staff will reach out and exchange information

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1. Definition

Vietnam 5-year Visa Exemption policy for foreigners allows those of Vietnamese origin, or those who have had Vietnamese nationality or have a family member who is a Vietnamese citizen residing abroad, to enter Vietnam multiple times over a period of 5 years, with each stay valid up to 180 days.

2. Who can apply

According to Decree No. 82/2015/ND-CP, below are subjects who can apply for 5-year Visa Exemption:

  • Vietnamese residing overseas; and
  • Spouses, children of Vietnamese residing overseas; or of Vietnamese citizens.

3. Requirements

Before you apply for a 5-year visa, it’s important to make sure that you qualify. Here’s the list to check whether you can apply for a Vietnam 5-year visa:

- You are of Vietnamese origin, or once had Vietnamese nationality, or have a father, mother, wife, husband, or child who is a Vietnamese citizen residing abroad; or Agencies, organizations and individuals involved.

- A passport or an international travel document valid for at least 1 year.

- Not fall into the cases subject to suspension from entry and exit stipulated in Article 21 and Article 28 of the Law on Entry, Exit, Transit and Residence of foreigners in Vietnam, for example:

  • Children under 14 years of age without parents, guardians or authorized custodians.
  • Forging papers or providing false information to obtain entry/exit/residence permit.
  • Any person suffering from a mental disease or infectious disease that threatens public health.
  • Any person that was deported from Vietnam within the last 03 years.
  • Any person that was compelled to leave Vietnam within the last 06 months.
  • For reasons of epidemic prevention.
  • For reasons of natural disasters.
  • For reasons of national defense, national security, social order, and social safety.

- Prepare other required documents to submit.

It can vary such as Birth Certificate; Certificate of Vietnamese citizenship; Certificate of loss of Vietnamese citizenship; Certificate of Marriage; Certificate of relationship with father, mother, children; etc.

You don’t have to worry about your documents since we would consider the most favorable way for your 5-year Visa Exemption application.

4. How it works

We are a team of experts in Vietnam Visa & Government work with more than 15 years experience & industry knowledge. Understanding the complexity of the Vietnam paperwork process, we aim to become the solution to your Vietnam's legal document requests. We promise to help you secure your 5-year Visa Exemption Certificate fast and easy.

Step 1: Click Apply Now and fill out Service Application Form on our website

Step 2: Confirm all information and make payment via our payment gateways

Step 3: Receive a confirmation email to use the service

Step 4: Send us the necessary documents as requested

Step 5: Send the original documents to the competent authority in Vietnam.

Step 6: Receive the results after the estimated time as agreed.

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